BillbAce
Delete your data
Last updated: 3 June 2026
You can delete some or all of your BillbAce business data without deleting your sign-in account. BillbAce is published by TinnovAce.
Delete data in the app
While signed in, you can remove data yourself:
Delete an invoice or estimate
- Open the Documents tab and select the invoice or estimate.
- Open the document actions menu (three dots).
- Tap Delete and confirm.
The document is removed from your device. If you have BillbAce Pro, are signed in, and online, the change also syncs to your cloud backup.
Delete a customer
- Open the Clients tab and select the customer.
- Tap delete and confirm.
Customers linked to existing invoices or estimates must stay until those documents are deleted first.
Update or clear business profile fields
Open Settings → Business profile to edit or clear your business name, contact details, and payment information. Empty fields are saved on your device and sync to the cloud when Pro backup is active.
Remove local data only
To clear data stored on your phone without deleting your account, uninstall BillbAce or clear app storage in Android settings. If you use Pro cloud backup, that cloud copy remains until you delete items in the app or request removal below.
Request data deletion by email
To request deletion of specific records or your entire cloud backup while keeping your account, email us from your registered address:
Email:
billbace@tinnovace.com
Subject: BillbAce data deletion request
Include your sign-in email and what to delete (for example: all invoices,
one customer, or entire cloud backup).
We process verified requests within 30 days. Your account stays active unless you also ask us to delete it.
What is deleted vs kept
| Action | Deleted | Kept |
|---|---|---|
| Delete a document in the app | That invoice or estimate (device + Pro cloud backup when synced) | Account, other documents, customers |
| Delete a customer in the app | That customer record (device + Pro cloud when synced) | Account, unlinked documents |
| Email request for cloud data removal | Requested records or full cloud snapshot | Account and sign-in access |
| Uninstall app / clear storage | Local data on that device | Account, Pro cloud backup (if any), data on other devices |
Export before you delete
Pro users can export data from Settings → Data freedom → Export all data before removing records.
Delete your entire account
To remove your account and all cloud data together, see Delete account.
Questions
See our Privacy policy or email billbace@tinnovace.com.